Support & Help Center

Can't remember or want to reset your password? Here is how you can. reset it from the mobile app or the website.

Learn how to change your shipping address.

Personalized usage stats are not currently available, but we do plan to add a stats screen in the future.

Learn how to cancel your subscription.

Learn how to change your login email address.

Learn how to change your payment method in your account portal.

Learn how to upgrade or downgrade your NuCalm subscription.

Deletion, removal, and retention of information.

Learn how to share NuCalm with your friends and family.

Learn how to track your shipment.

No, NuCalm does not interact with medication.

Learn how to download the NuCalm mobile app.

Learn how NuCalm affects your heart rate and HRV.

Learn how we measure NuCalm streaks.

Learn how NuCalm is different.

Yes, NuCalm is safe for individuals of all ages, from pregnancy to end of life.

NuCalm is very safe, and everyone can use NuCalm, including those who are pregnant/nursing, have a pacemaker, get migraines, and children.

The NuCalm app can be used on iPhone, iPads, and iPods with OS 12 and above and on Android versions of 5.0 or higher with a minimum API level of 21.

Instead of side effects, users often report increased energy, improved sleep, and better focus.

Learn what headphones and speakers we recommend for NuCalm.

All sales are final, and we do not accept returns.

Learn about what kind of music you will be listening to with NuCalm.

NuCalm works with people with hearing loss, implants, and aids.

Learn about different NuCalm daily habits.

Pausing or stopping a program may interrupt brainwave entrainment and affect your session experience.

Learn how to use NuCalm while traveling so you can minimize the effects of jet lag.

Learn how to use NuCalm.

Learn how cumulative use of NuCalm helps.

Learn about how often you should use NuCalm.

Learn what to expect after using NuCalm.

Learn which headphones and/or speakers you should use with NuCalm.

Learn about the Chakra balancing NuCalm programs.

Learn about the 6 different NuCalm products.

Learn which position to use NuCalm in.

Learn about your natural endpoint.

Learn what to keep the volume at during your NuCalm session.

Learn where to use NuCalm.

Learn how to share your app logs with our team.

Learn how to find a specific NuCalm program.

Learn how to stop getting interruptions during NuCalm.

Learn how to use NuCalm offline.

Learn what to do when your products are locked.

Learn what to do if you are having trouble logging in.

Learn what to do if you are not receiving the verification email.

Learn how to troubleshoot the app.

Yes, we ship internationally.

Learn how to buy a gift card.

Learn about the different NuCalm subscription plans.

Learn what comes with your NuCalm purchase.

Learn about our 7-day FREE Trial.

Learn about the return and refund policy.

Learn how to use KwikState.

Learn about KwikState Powered by NuCalm.

Learn how to send your 5 Free EDGE Annual Gifts.

Learn about the ingredients in the Relax cream.

Learn about the NuCalm cream.

Learn why the Biosignal Processing Discs are kept in Faraday bags.